Sharon Pian Chan

journalist

2 notes

#Chase online banking shutting down for the whole weekend. Pttthhhht. Have they not heard of the #cloud?

Chase needs to move to the cloud. NOW. On premise or public. Microsoft, Amazon, Salesforce, whatever.

If you are a competing bank with an online system that is elastic, redundant and secure — meaning you do not shut down for 48 hours to do maintenance or for three hours every Sunday morning — I’m interested in moving my business to your bank.

Here’s the email I received today from Chase:

Dear Valued Customer:

We’re writing to let you know that starting July 15, 2011 at 11:00 PM ET we will be performing maintenance to Chase OnlineSM and Chase Mobile® Banking. The following services may not be available until July 17, 2011 at approximately 11:00 AM ET.

  • Chase OnlineSM
  • Account Transfers
  • Auto and Home Payments
  • Online Bill Pay
  • Chase QuickPaySM
  • Chase QuickDepositSM
  • Chase Mobile® App and Chase Mobile® browser (for all devices)

We apologize for any inconvenience this may cause you. Thank you for banking online with Chase.

Sincerely,


Cathy J. Marinelli
Senior Vice President
Online Banking Team

Filed under chase cloud

  1. sharonchan posted this